Frequently Asked Questions

Product Questions

What is included in the iGrowcan kit?

Every kit includes not 1 but 2 autoflowering cannabis seeds of your choice, a pot marker, a seedling plug, coco compost mix, all-in-one fertilizer, and an instruction manual.

Every kit includes not 1 but 2 autoflowering cannabis seeds of your choice, a pot marker, a seedling plug, coco compost mix, all-in-one fertilizer, and an instruction manual.

Why are there 2 seeds in every order?

Well, most folks starting out with growing cannabis like to keep it simple, and therefore start with our iGrowcan.

Even though iGrowcan is designed to be as simple as possible, we all make mistakes, especially beginners, right? That's why we give you an extra seed, just in case!

Well, most folks starting out with growing cannabis like to keep it simple, and therefore start with our iGrowcan.

Even though iGrowcan is designed to be as simple as possible, we all make mistakes, especially beginners, right? That's why we give you an extra seed, just in case!

How many grams can I get from one harvest?

On average, you can harvest 10 to 20 grams per grow, in just ~10 weeks!

Can you break the record of 56 grams?

On average, you can harvest 10 to 20 grams per grow, in just ~10 weeks!

Can you break the record of 56 grams?

How to properly water my plant?

You can follow this guide:

Week 1-2 (Seedlings):

Watering Frequency: Every 2-3 days

Amount: Start with a light mist or a few drops, ensuring the soil remains moist but not saturated (approximately 20-30 ml).
Tips & Considerations:

Use a spray bottle to ensure you don’t overwater.

Ensure consistent humidity.

Adjust watering based on plant height and temperature; taller plants may require slightly more water, while warmer temperatures may increase water needs.

Week 3-4 (Early Vegetative):

Watering Frequency: Every 2-4 days

Amount: Moderate, allowing the top 1-2 inches of soil to dry between waterings (approximately 30-50 ml).
Tips & Considerations:

Ensure deeper watering to promote root growth.

Adjust watering based on plant height and temperature; taller plants may require slightly more water, while warmer temperatures may increase water needs.

Week 5-6 (Late Vegetative):

Watering Frequency: Every 2-3 days

Amount: Increase volume slightly from early veg (approximately 60-80 ml).
Tips & Considerations:

Monitor for larger water uptake as plants grow.

Adjust watering based on plant height and temperature; taller plants may require slightly more water, while warmer temperatures may increase water needs.

Week 7 (Pre-Flowering):

Watering Frequency: Every 2-3 days

Amount: Consistent with late veg (approximately 70-100 ml).
Tips & Considerations:

Observe bud sites for development.

Adjust watering based on plant height and temperature; taller plants may require slightly more water, while warmer temperatures may increase water needs.

Week 8 onwards (Flowering):

Watering Frequency: Every 2-4 days

Amount: Ensure deep watering without waterlogging (approximately 100-130 ml).
Tips & Considerations:

Avoid overwatering to prevent bud rot.

Adjust watering based on plant height and temperature; taller plants may require slightly more water, while warmer temperatures may increase water needs.

Remember to observe your plants closely and adjust watering accordingly based on their specific growth and environmental conditions.

You can follow this guide:

Week 1-2 (Seedlings):

Watering Frequency: Every 2-3 days

Amount: Start with a light mist or a few drops, ensuring the soil remains moist but not saturated (approximately 20-30 ml).
Tips & Considerations:

Use a spray bottle to ensure you don’t overwater.

Ensure consistent humidity.

Adjust watering based on plant height and temperature; taller plants may require slightly more water, while warmer temperatures may increase water needs.

Week 3-4 (Early Vegetative):

Watering Frequency: Every 2-4 days

Amount: Moderate, allowing the top 1-2 inches of soil to dry between waterings (approximately 30-50 ml).
Tips & Considerations:

Ensure deeper watering to promote root growth.

Adjust watering based on plant height and temperature; taller plants may require slightly more water, while warmer temperatures may increase water needs.

Week 5-6 (Late Vegetative):

Watering Frequency: Every 2-3 days

Amount: Increase volume slightly from early veg (approximately 60-80 ml).
Tips & Considerations:

Monitor for larger water uptake as plants grow.

Adjust watering based on plant height and temperature; taller plants may require slightly more water, while warmer temperatures may increase water needs.

Week 7 (Pre-Flowering):

Watering Frequency: Every 2-3 days

Amount: Consistent with late veg (approximately 70-100 ml).
Tips & Considerations:

Observe bud sites for development.

Adjust watering based on plant height and temperature; taller plants may require slightly more water, while warmer temperatures may increase water needs.

Week 8 onwards (Flowering):

Watering Frequency: Every 2-4 days

Amount: Ensure deep watering without waterlogging (approximately 100-130 ml).
Tips & Considerations:

Avoid overwatering to prevent bud rot.

Adjust watering based on plant height and temperature; taller plants may require slightly more water, while warmer temperatures may increase water needs.

Remember to observe your plants closely and adjust watering accordingly based on their specific growth and environmental conditions.

How long until my plants are ready to harvest?

This differs from strain to strain, but on average it takes 8–12 weeks. Please check the product images and details for the exact information.

When about 70% of the "white hairs" on the buds have turned brown, your plant is ready. You can then cut it and begin drying.

This differs from strain to strain, but on average it takes 8–12 weeks. Please check the product images and details for the exact information.

When about 70% of the "white hairs" on the buds have turned brown, your plant is ready. You can then cut it and begin drying.

Can I grow the plants outside the can?

Yes this is possible, however, it is recommended to grow your plants inside the iGrowcan. Every order includes auto flower seeds, which means the iGrowcan will be big enough to fully grow the seeds up to 12 weeks.

Want to grow your seeds for a longer period? If so, then you can experiment with changing to a bigger pot.

Yes this is possible, however, it is recommended to grow your plants inside the iGrowcan. Every order includes auto flower seeds, which means the iGrowcan will be big enough to fully grow the seeds up to 12 weeks.

Want to grow your seeds for a longer period? If so, then you can experiment with changing to a bigger pot.

Is iGrowcan suitable for beginners? What support do you offer to first-time growers?

Yes, the iGrowcan is designed for beginners. We provide detailed instructions with the kit, and additional support is available on our website.

Yes, the iGrowcan is designed for beginners. We provide detailed instructions with the kit, and additional support is available on our website.

What should I do if my seeds fail to germinate or the plant fails to thrive?

If you followed all the instructions in the manual, but the seed failed to germinate, we recommend trying external germination. You do this by following the following steps:

  1. Prepare a damp paper towel
  2. Place the seed in the paper towel and cover it with a plastic bag in a container.
  3. Wait 2 to 6 days for sprouting. Check for a 1 cm white root.
  4. Put the sprouted seed, with the white root facing down into the grow plug, at step 3.

These steps are also included inside the manual. If you still struggle, please check out our instruction video by scanning the QR code mentioned in the manual or by clicking here.

If you followed all the instructions in the manual, but the seed failed to germinate, we recommend trying external germination. You do this by following the following steps:

  1. Prepare a damp paper towel
  2. Place the seed in the paper towel and cover it with a plastic bag in a container.
  3. Wait 2 to 6 days for sprouting. Check for a 1 cm white root.
  4. Put the sprouted seed, with the white root facing down into the grow plug, at step 3.

These steps are also included inside the manual. If you still struggle, please check out our instruction video by scanning the QR code mentioned in the manual or by clicking here.

Do I need to add extra nutrition?

No, this is not needed. Every order comes with enough nutrition to fully grow your seed. However, if you want to experiment, it is possible to add extra nutrition.

No, this is not needed. Every order comes with enough nutrition to fully grow your seed. However, if you want to experiment, it is possible to add extra nutrition.

My leaves have turned yellow or dead.

Don't worry! It's totally normal for your leaves to turn yellow or die off eventually. This happens because the plant channels all its nutrients to the flowers.

Once the leaves have turned yellow or died, you can simply trim them away. Just be careful not to accidentally cut the buds!

Don't worry! It's totally normal for your leaves to turn yellow or die off eventually. This happens because the plant channels all its nutrients to the flowers.

Once the leaves have turned yellow or died, you can simply trim them away. Just be careful not to accidentally cut the buds!

Shipping & Delivery Questions

How long will it take to receive my iGrowcan kit after I place an order?

Orders typically ship within 1-2 business days, and delivery time can vary from 2-8 days depending on your location.

Orders typically ship within 1-2 business days, and delivery time can vary from 2-8 days depending on your location.

Do you offer international shipping?

Yes, we ship internationally; however, please check the legality of cannabis cultivation in your country before ordering.

Yes, we ship internationally; however, please check the legality of cannabis cultivation in your country before ordering.

I live in the USA, can I order from your store?

American customers can order our products from our partner Royal Queen Seeds. They handle all our American orders and ship from the USA.

You can visit their website and order directly from there by clicking here

American customers can order our products from our partner Royal Queen Seeds. They handle all our American orders and ship from the USA.

You can visit their website and order directly from there by clicking here

How can I track my order?

Once your order is shipped, we will send you a tracking number via email, which you can use to monitor the status of your shipment on the carrier’s website.

Once your order is shipped, we will send you a tracking number via email, which you can use to monitor the status of your shipment on the carrier’s website.

What shipping carriers do you use?

We use a variety of shipping carriers, including UPS, DHL, and local postal services to ensure the best delivery service for your location.

We use a variety of shipping carriers, including UPS, DHL, and local postal services to ensure the best delivery service for your location.

Are there any shipping restrictions?

We are unable to ship to certain countries due to legal restrictions on cannabis products. Please visit our shipping information page for a detailed list.

We are unable to ship to certain countries due to legal restrictions on cannabis products. Please visit our shipping information page for a detailed list.

What are the shipping costs?

Shipping costs vary based on the destination and the shipping method chosen. These will be calculated at checkout.

Shipping costs vary based on the destination and the shipping method chosen. These will be calculated at checkout.

What should I do if my shipment arrives damaged?

If your product arrives damaged, please contact our customer service immediately to arrange for a replacement or a refund.

If your product arrives damaged, please contact our customer service immediately to arrange for a replacement or a refund.

Is the packaging discreet?

Yes, all our shipments are packaged discreetly in plain boxes with no indication of the contents inside to ensure privacy.

Yes, all our shipments are packaged discreetly in plain boxes with no indication of the contents inside to ensure privacy.

Can I change the delivery address after my order has been shipped?

Unfortunately, once an order has been shipped, we cannot change the delivery address. Please ensure your address is correct when placing your order.

Unfortunately, once an order has been shipped, we cannot change the delivery address. Please ensure your address is correct when placing your order.

What happens if I’m not home to receive my package?

If you are not at home, the carrier will leave a notice card with details for rescheduling delivery or picking up your package at a local depot.

If you are not at home, the carrier will leave a notice card with details for rescheduling delivery or picking up your package at a local depot.

Payment & Policy Questions

What payment methods do you accept?

Unfortunately, at this point in time, we can only accept manual bank transfer due to restrictions from payment providers for cannabis related products.

We are working on a way to accepting a variety of payment methods including credit cards (Visa, MasterCard, American Express) and PayPal.

Unfortunately, at this point in time, we can only accept manual bank transfer due to restrictions from payment providers for cannabis related products.

We are working on a way to accepting a variety of payment methods including credit cards (Visa, MasterCard, American Express) and PayPal.

How do I apply a promotional code to my order?

You can enter your promotional code at checkout in the designated box. The discount will be applied immediately to your order total.

You can enter your promotional code at checkout in the designated box. The discount will be applied immediately to your order total.

What happens if there is a pricing error on your website?

In the case of a pricing error, we reserve the right to cancel any orders made at the incorrect price.

In the case of a pricing error, we reserve the right to cancel any orders made at the incorrect price.

Are there any additional fees I should be aware of when ordering?

All applicable taxes and shipping fees will be calculated at checkout based on your location and the items ordered.

All applicable taxes and shipping fees will be calculated at checkout based on your location and the items ordered.

How can I get a receipt for my purchase?

A receipt will be emailed to you at the email address you provide during checkout, which will include all the necessary details of your purchase.

A receipt will be emailed to you at the email address you provide during checkout, which will include all the necessary details of your purchase.

Is it safe to enter my personal details on your website?

Yes, our website uses SSL encryption to protect your personal information and ensure that your details are secure.

Yes, our website uses SSL encryption to protect your personal information and ensure that your details are secure.

What is your refund policy?

We offer a refund for any defective products returned within 30 days of purchase. Please contact our customer service for more details.

We offer a refund for any defective products returned within 30 days of purchase. Please contact our customer service for more details.

Can I cancel or modify my order after it has been placed?

It is possible to cancel or modify your order after placing it. You do so by contacting our customer support within 24 hours.

However, we can not promise we will see your email on time due to working hours and busyness. If your email is seen after sending your order out, we can no longer modify or cancel it.

It is possible to cancel or modify your order after placing it. You do so by contacting our customer support within 24 hours.

However, we can not promise we will see your email on time due to working hours and busyness. If your email is seen after sending your order out, we can no longer modify or cancel it.

What are the terms and conditions I agree to when making a purchase?

Our terms and conditions include details about payment, shipping, returns, and legal restrictions related to our products. Please review them carefully during the checkout process.

Our terms and conditions include details about payment, shipping, returns, and legal restrictions related to our products. Please review them carefully during the checkout process.

Do you offer any warranties or guarantees?

We offer some warranties and guarantees! Please read them carefully and make sure you understand them before placing your order or contacting our customer support.

We offer some warranties and guarantees! Please read them carefully and make sure you understand them before placing your order or contacting our customer support.